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The Courage to Let People Be Disappointed in You
Sometimes There Is No Choice That Keeps Everyone Happy My mother always told me, “Kim, you can please some of the people all of the

Create Work You Love So You Never Have to Work Again
I once contracted with a government agency where employees seemed to measure time differently from the rest of us. I’d begin a training by asking

When Helping Becomes Rescuing
Genuine helping increases another person’s capacity. Rescuing can unintentionally stifle it. Helpers often rescue for very good reasons. We care. We know what to do.

The Problem With Being Right
Being correct and being effective and satisfied are not the same thing. We can become so invested in proving our position that we sacrifice the

The Best Helpers Are Willing to Become Unnecessary
Success in helping isn’t measured by how indispensable you become. Sometimes it’s measured by how well someone functions when you’re no longer there. There’s a

You Can’t Motivate Another Person
Parents, teachers, managers, coaches, and counselors routinely ask some version of: How do I motivate them? Choice Theory®’s answer is an uncomfortable one: You can’t.

Every Behavior Makes Sense to the Person Choosing It
Have you ever watched someone do something and thought, Why on earth would anyone do that? I’ll bet almost everyone has. From the outside looking

Whose Goal Are We Working On?
As most helping professionals know, there is a fine line between helping, controlling, and enabling. Finding that sweet spot doesn’t come with a treasure map

What 40 Years of Choice Theory Taught Me About Mental Freedom®
I began studying William Glasser’s Reality Therapy® (RT) and Choice Theory® (CT) in October 1987 so next year will mark my 40-year anniversary. It happened